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SRCHC COVID-19 Information


What to expect when you visit

Entering the Centre

  • Please arrive up to 10 minutes before the start of your visit and not earlier.
  • Support people are allowed in the Centre only when clients need assistance.
  • If you are experiencing symptoms of COVID-19 or have been in close contact with a confirmed case of COVID-19, please contact reception as soon as possible before your appointment, as we may need to cancel and reschedule your appointment. Use this self-assessment tool to help determine if you need to seek further care. Take the self-assessment.


  • Clients and visitors will be screened for symptoms of COVID-19 upon arrival and over the phone for one-on-one appointments.
  • Please let us know if you have:
    1. Returned from travel outside of Canada in the last 14 days
    2. Any contact with someone who has been diagnosed with COVID-19
    3. Any of the following symptoms: fever, cough, difficulty breathing, shortness of breath, rash

Wearing a Mask

  • All persons entering any location are strongly recommended to wear a medical grade procedure/surgical mask at all times and sanitize their hands.
  • Medical grade masks will be available to clients and visitors at the main entrance.
  • Please note that clients will be asked to exchange a soiled mask or a mask with an exhalation valve with a mask that we will provide to you on site upon arrival.

Physical Distancing

  • Individuals are encouraged to keep six feet apart from others.

Food and Beverages

  • Eating and drinking is prohibited inside all locations within shared spaces. *With the exception of community meal programs.

Changes to Programs and Services 

  • Most group programs, drop-ins and walk-ins are currently operating. Please contact program managers for individual program availability.
  • Group programs are currently operating with limited capacity that at minimum align with public health guidelines.
  • Programs with a dining component will resume with limited capacity. Indoor eating will be permitted with physical distancing and in tandem with group/room size restrictions. Windows will be kept open whenever possible and HEPA filters used. Takeaway options will be provided to any clients that choose not to eat communally.

Additional Information

  • Rapid tests are available to all clients and community members at reception of our 955 Queen St E, 1245 Danforth Ave, Harmony Hall and Moss Park locations.
  • All program planning and safety procedures at minimum align with public health guidelines.
  • Common areas and high touch surfaces are cleaned many times throughout the day.
  • If you have questions or concerns, please do not hesitate to call 416-461-2493.

COVID-19 Resources

Vaccine Information and Recommendations:

COVID-19 Testing and Assessment

If You Test Positive for COVID-19

COVID-19 Situation Reports


Program Details

Organization Contact
  • South Riverdale CHC

  • 955 Queen St. E
  • Toronto, ON    M4M 3P3
  • [email protected]
  • 416-461-1925
Program Location

South Riverdale Community Health Centre, 955 Queen Street East

955 Queen Street East, Toronto, Ontario

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Program Categories