Privacy Policy

Privacy Policy

Your Privacy

At SRCHC we take steps to protect your personal information from theft, loss and unauthorized access, copying, modification, use, disclosure and disposal.

We take steps to ensure that everyone who performs services for us protects your privacy and only uses your personal information for the purposes you have consented to. We conduct audits and complete investigations to monitor and manage our privacy compliance.

Website Privacy Practices

We value your privacy and made this policy easily available throughout our site to assist you in understanding the handling of information in the course of using this website.

Log Files and Cookies

This website uses standard analytics, which gathers limited information on visitors to our website automatically, and stores this anonymous information in server log files. This information may include IP addresses, browser type, basic IP information, referring pages, operating system used and date/time stamps. This information does not identify individual users; it is used only for site administration, as well as for analysis of website usage and trends.

Additionally, cookies may be used to provide easier and faster access to website features such as logins and/or repeat visits. Cookies are very small text files that are stored on personal computers for reference purposes. We do not link the information we store in cookies to any personally identifiable information you have submitted while on our site.
We collect personal information such as name, address, phone number and email address when voluntarily submitted by our visitors. The information provided is only used to fulfil your specific request unless specific permission is explicitly given to use it in another manner.
We use both session ID cookies and persistent cookies. A session cookie expires when your browser is closed, and a persistent cookie may stay on your hard drive for an extended period. Session cookies make it easier for you to navigate our site; persistent cookies can perform such activities as storing your password for the Member Portal, Forums, Registration Forms or other Submission forms so you do not have to sign in every time you visit those areas.

Links to Other Websites and Downloadable files

External links
This website contains links to other sites that are not controlled in any way by us. Please be aware of this when you click on any such links; we are not responsible for the privacy practices and/or policies of any website other than our own. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked to our own site.

Downloadable files
This website contains downloadable material; the material is scanned to ensure as much as we can that it is free of any virus, spyware or malware however all users are advised to ensure that they have antivirus and anti-spam software on their computer to protect their information.
Registration and Use of Personal Information

While registration is not required in order to use or access all sections of this website, it is required to access training and program registration.

If you do register, and the process provides us with personally identifiable information, rest assured that any such information you provide will not be shared with any third-party organization except with your express consent.

We also provide visitors to our website the opportunity to opt-in to receive communications from us. In this case, we ask the visitor for their email address and name. These communications may include regular newsletters, promotions and any other information that we feel may be pertinent to the visitor. You may opt out of receiving any, or all, of these communications by emailing us at [email protected] or by clicking on the “unsubscribe” at the bottom of these communications.
Again, if you provide us with your email address and/or name for the purposes of receiving communications from us, this information will not be shared with any third-party organization except with your express consent.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer wish us to possess your information, you may request correction, updating, or deletion of your information by emailing us at [email protected] . You may also complete any corrections, updates or deletion requests in the self-care section.


We follow accepted industry standards to protect any personal information you have provided to us. Please be aware that no method of electronic storage can ever be 100% secure; therefore we are not in a position to guarantee the absolute security of your information.

You may submit any questions you may have about our security procedures by emailing us at [email protected] .

Your Rights

You may access and correct your personal information, including your health records, or withdraw your consent for some of the above uses and disclosure. (This may be subject to legal exceptions, such as where disclosures are required by law). You can do this by writing us a note and signing it and within 30 days we will make your information available.

If you think the confidentiality of your personal health information has been compromised in any way or if you still have questions, please contact SRCHC’s Privacy Officer Kathleen Foley – Director, Quality Accountability and Evaluation at (416) 461-1925 or [email protected]

You have the right to complain to the Information and Privacy Commissioner of Ontario. The commissioner can be reached at:

Information and Privacy Commissioner/ Ontario
2 Bloor St. E., Suite 1400
Toronto, Ont.
M4W 1A8
E-mail: [email protected]
Telephone: 416-326-3333