Mission, Vision, Values and Strategic Directions


South Riverdale Community Health Centre’s mission is to improve the lives of people that face barriers to physical, mental, spiritual and social well-being.  We do this by meaningfully engaging our clients and communities, ensuring equitable access to primary health care, and delivering quality care through a range of evidence informed programs, services and approaches.


Empowered, healthy and thriving communities where everyone belongs.


Health Equity - We believe that differences in health outcomes are avoidable and unfair and are shaped by the social determinants of health including, but not limited to: social inclusion, access to shelter, education, income and employment security, food and stable ecosystems.  

Social Justice - We believe in the dignity and self-worth of all people and their right to peace, security, safe affordable housing, education, food, income, a healthy environment, quality health care and equity. 

Inclusion & Respect - We believe that everyone has the right to be culturally and socially accepted, welcomed, and equitably treated.  South Riverdale CHC ensures an environment free from discrimination and harassment where respect and dignity are practiced and upheld.

Holistic Approach - We believe that health is a state of physical, mental, social, and spiritual well-being and considers the whole person and the interdependence of their various strengths and needs.

Meaningful Community Engagement - We believe that communities can make meaningful changes to impact health and that the role of South Riverdale CHC  is to work with communities, community members, groups and agencies to achieve this.

Evidence Informed Practice  - We believe that diverse sources of knowledge inform our practice, and we are committed to mobilizing knowledge generation and exchange for this purpose.


Three strategic directions have been identified through the strategic planning process. These directions will contribute to achieving the vision while operating consistently with the mission. They will enable South Riverdale CHC to continue to build on its strengths and be responsive to the needs and opportunities for the communities that it serves. The three strategic directions are provided below:

  1. Lead System Change: We will demonstrate leadership by coordinating our efforts to influence positive change at the individual, community and system levels. We will increase an understanding of health equity and the impact of the social determinants of health on the clients and communities that we serve.
  2. Invest in Organizational Health: We will have the people, culture, systems and resources we need to be a vibrant and strong organization that delivers exemplary promotion, prevention and primary care programs and services. We will continue to support an environment of coordination, cross-organizational collaboration, innovation, and quality improvement.
  3. Strengthen Our Strategic Partnerships, Alliances, and Outreach: We will strategically engage in partnerships, alliances, and outreach that enhance the ability to effectively respond to the needs of our clients and communities and extend our reach across the continuum of care.