More and more people are coming to SRCHC because it’s safe, welcoming, and easy to access – especially for those who don’t feel comfortable in more formal care settings. Many of our clients arrive with one concern and end up getting help with much more. It’s a reflection of how SRCHC’s team works: building trust, reducing barriers, and making a real difference for those who often fall through the cracks.
Who we are
Real impact, real people
Each year, thousands turn to South Riverdale Community Health Centre for care, support, and connection. These numbers from 2024/25 show how we’re meeting people where they’re at – and why that matters.
A trusted place for compassionate care and support
By the numbers: SRCHC’s growing reach and impact
These numbers show how SRCHC’s approach is reducing barriers and meeting rising demand for community-based care. As more people turn to SRCHC, the numbers show how grassroots solutions are addressing gaps in our health system.
15,402
People that came through SRCHC’s doors last year—31% more than the year before.
63%
Percentage of clients are from diverse racial and cultural backgrounds.
>50%
Percentage of clients who live on less than $40,000 a year.
148,113
Total visits, both in-person and virtual.
31,090
Visits for primary care services.
10,764
Visits for chronic condition management.
19,049
Visits for wellness programs and community supports.
87,210
Visits for mental health and substance use support.
171
Community programs offered—46% more than last year.
36,753
Visits by people who took part in group programs – a 75% increase over last year
See our client survey results
Our latest survey highlights the real experiences and feedback from the SRCHC community. Hear directly from the people we serve – what’s working, and where we can grow.
Learn moreHow we achieve results
Team-based care
Clients are supported by an integrated team that may include doctors, nurse practitioners, midwives, nurses, social workers, health promoters, dietitians, and other professionals, working together to meet people’s diverse needs.
Holistic approach
We see the full picture. Our services support not only physical health, but also mental health, harm reduction, food access, community connection, and more.
Equity-first
We prioritize those who face the most systemic barriers and work to remove them: whether related to poverty, racism, colonialism, language, or stigma.
Prevention-focused
We offer education, screenings, and early interventions to reduce the need for emergency or hospital-based care, and to improve health outcomes over time.
Accessible to all
Most of our programs are free. We welcome people with or without health cards, extended health care benefits or family doctors, and offer support in multiple languages.
Our community impact
“I feel comfortable, because South Riverdale CHC, it is like home to me, because it's where I received my care, and that's priceless to me.”
“I feel comfortable because the staff are welcoming, respectful, and non-judgmental. The environment is safe and inclusive…I also appreciate how clearly everything is explained, which makes it easier for me to ask questions and get the help I need.”
Media coverage
RN Profile: Keren Elumir
Read
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