Health Promoter – Hepatitis C


June 15, 2021

Position Type: Full-Time Contract to March 31, 2022
Salary Range: $65,362 - $76,897; Includes HOOPP


South Riverdale Community Health Centre (SRCHC) is a non-profit, multi-service organization that provides primary healthcare, social and community outreach services with an emphasis on health promotion and disease prevention primarily to people of East Toronto. Our mission is to improve the lives of people that face barriers to physical, mental, spiritual and social well-being. We do so by meaningfully engaging our clients and communities, ensuring equitable access to primary health care and delivering quality care through a range of evidence informed programs, services and approaches. As a leader in community health, our locally and internationally recognized community services include cutting-edge primary health services, health promotion, harm reduction, environmental health, community food centre and population-based community programs for marginalized peoples. We value health equity and inclusion and respect in our work and in the delivery of our services.


As part of the Toronto Community Hepatitis C Program (TCHCP), the Health Promoter-Hepatitis C works collaboratively with interdisciplinary care teams and partner agencies (SRCHC, Parkdale- Queenwest CHC, Sherbourne Health and Regent Park CHC) to provide HCV treatment and support for people who use drugs and/or alcohol, have mental health challenges and face other barriers to accessing health care.  The aim is to improve people’s quality of life by reducing the barriers and stigma for people living with Hepatitis C, providing equitable access to comprehensive care and services, strengthening the capacity of people with lived experience of HCV to self-advocate, and creating a sustainable program in order to build a healthy community.


The Health Promoter-Hepatitis C position operates within SRCHC’s harm reduction services mandate.  This position will work collaboratively with other team members, service providers, clients and community in the identification and resolution of community health issues and integration of services.


This position is expected to work onsite during the COVID-19 pandemic as required.



  • Provides comprehensive HCV/harm reduction services within a social determinants of health and human rights focus, utilizing health promotion, community engagement, community development, social justice, trauma-informed and anti-racist/anti-oppressive (ARAO) strategies
  • Actively outreaches to marginalized community members with HCV in order to bridge to program and treatment teams
  • Develops and implements participant-centered groups, training, and workshops through drug user engagement, community engagement and outreach geared to people who use drugs and sex workers, in conjunction with the TCHCP, harm reduction programs, SRCHC Consumption and Treatment Services (CTS)\
  • Network with internal and community partners to ensure an optimal continuum of health & social services through all stages of HCV education, support, care, treatment and research as well as overdose prevention
  • Engages with service users and program participants, providing HCV/harm reduction education, materials, advocacy, drug policy reform, and information related to safer drug use/safer sex supplies and reducing risks of overdose and transmission of Hepatitis C and HIV/AIDS
  • Provides information and referrals to health and social service supports
  • Collaborates with TCHCP partner programs, SRCHC CTS programs and other HCV teams across the City of Toronto
  • Participates in training volunteers and students, including many with lived or living drug use experience as well training and knowledge transfer activities for the TCHCP, CTS and Harm Reduction Program
  • Participates as a team member in various team functions and meetings
  • Follows and supports the maintenance of established protocols throughout the TCHCP programs, ensuring clear, accurate and timely written documentation in accordance with established procedures and policies set by the Ministry of Health and SRCHC
  • Routinely compiles and enters data as per program directives and organizational requirements. Prepares statistical data, funding reports and other documentation, as required
  • Identifies health related education needs and plans in consultation with community members and develops, implements and evaluates health education programming – using various formats such as community events, group programming, use of media and presentations to large groups
  • Disseminates accessible health education materials, developed with community members
  • Collaborates with teams across the organization to identify and provide health education to target groups
  • Uses a health promotion approach to assist the east Toronto community by raising awareness and advocating for appropriate diabetes programs and service for our priority communities
  • Collaborates and builds partnerships around issues of concern to effect change



  • Post-graduate degree from a recognized university in health, social science, adult education, or a related discipline, or a combination of undergraduate degree and significant experience
  • 3-5 years health promotion/education experience in a community-based organization
  • Excellent group facilitation skills, experience and knowledge of health promotion and education, community organizing techniques and program design, implementation and evaluation
  • Knowledge and experience in social prescribing
  • Experience in community outreach
  • Experience in community education and engagement
  • Thorough knowledge of community development approaches
  • Excellent knowledge and experience of HCV, Harm Reduction, Overdose Prevention, Peer Support Models and drug policy reform
  • Experience working with diverse agencies and working successfully in partnership with these agencies
  • Proficiency in the use of computer technology and various software applications
  • Strong oral and written communication skills
  • Demonstrated ability to work independently and as a team member within an evolving role in a multi-disciplinary environment
  • Thorough knowledge and understanding of the local health and social service sector, government programs and current legislation that may affect clients
  • Excellent advocacy and negotiation skills
  • Strong commitment to health promotion, community development and adult education
  • Facility in a second language an asset
  • Police clearance documentation will be required for employment


The deadline for applicants is June 15, 2021 at 5:00 p.m.


Please mail in your cover letter and resume in confidence to:

The Hiring Committee

Health Promoter – Hepatitis C

South Riverdale Community Health Centre

955 Queen Street East

Toronto, ON  M4M 3P3


Or by email to:


Please enter “Health Promoter – Hepatitis C” in the subject line of your email.


No faxes, phone calls, or requests to meet please.


This is a bargaining unit position with CUPE Local 5399.


SRCHC welcomes applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the selection process.


SRCHC is an equal opportunity employer.  We would like to thank all those that apply but only those selected for an interview will be contacted.


SRCHC encourages a scent-free environment.  Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.) while at the Centre.