South Riverdale Community Health Centre is a non-profit, multi-service organization that provides primary healthcare, social and community outreach services with an emphasis on health promotion and disease prevention primarily to people of East Toronto. Our mission is to improve the lives of people that face barriers to physical, mental, spiritual and social well-being. We do so by meaningfully engaging our clients and communities, ensuring equitable access to primary health care and delivering quality care through a range of evidence informed programs, services and approaches. As a leader in community health, our locally and internationally recognized community services include cutting-edge primary health services, health promotion, harm reduction, environmental health, community food centre and population-based community programs for marginalized peoples. We value health equity and inclusion and respect in our work and in the delivery of our services.
Working primarily at the keepSIX intake, the DCS / Intake Worker will interact with service users, operate DCS, complete intakes for k6 service users, provide information and referrals, provide back-up to the Harm Reduction drop-in when required, maintain up-to-date data entry and assist with further tasks as directed
This position is expected to work onsite during the COVID-19 pandemic as required.
- Work in the keepSIX intake and interact with service users
- Respond to and manage overdose events as required
- Prepare and setup DCS, keep the area clean and organized
- Process samples & administer DCS survey and related paperwork
- Maintain procedures as per DCS policies and legal framework
- Relay communications as required
- Complete k6 intake paperwork and relay communication between k6 service users and k6 consumption room staff
- Provide back-up support to Harm Reduction drop-in/SRCHC lobby, as required
- Make referrals to services, programs and workers
- Provide instrumental counseling
- Provide/distribute harm reduction information and materials
- Enter data into the computer program
- Provide on-going communication with the Program Coordinator regarding scheduling
- Attend training offered by the program as required
- Prepare for and attend 3-7 hours of monthly meetings and share information with colleagues
- Maintain a clean and organized fixed-site and working space including updating of information and brochures, stocking of supply cabinet,
- Fill in SRCHC time sheets documenting work hours
- Apply intervention/diffusing/de-escalation/resolution techniques, to respond to service users in distress or in conflict with others
- Participate in program evaluation
- Other tasks as required
- High School Diploma or equivalent
- Lived experience of drug use and/or sex work
- Drug and sex positive
- Knowledge of Harm Reduction Practice
- Knowledge of COUNTERfit Harm Reduction Program
- Basic knowledge of email, internet and computer use
- Knowledge of harm reduction practice and strategies
- Knowledge of and experience providing peer-to-peer support
- Interest in pharmacology and drug interaction an asset
- Ability to prevent and de-escalate conflicts, and confidence in asserting and maintaining strong boundaries
- Proven experience with overdose prevention and response and training in/experience with Naloxone administration
- Physical ability to provide support in an overdose situation
- Knowledge of community services and resources and good advocacy skills
- Basic use of computer technology, email and internet use
- Good communication skills with ability to actively and accurately listen
- Open to feedback
- Demonstrated respect for diversity, equity and accessibility with the ability to work collaboratively and positively with others
- Demonstrated display of sensitivity to others
- Good interpersonal skills – open, non-judgmental and willing to learn
- Ability to work well with others and function as a member of a team, collaboratively working in a team setting
- Respect diversity including sexual orientation, gender, race, ability, drug use and sex work
- Does not use homophobic, trans-phobic, sexist or racist language, or language demeaning to drug users and/or sex workers
- Lived experience of homelessness or street-involvement considered an asset
The deadline for applicants is June 29, 2021 at 5:00 p.m.
Please mail in your cover letter and resume in confidence to:
The Hiring Committee – Drug Checking Service
South Riverdale Community Health Centre
955 Queen Street East
Toronto, ON M4M 3P3
Or by email to: firstname.lastname@example.org
Please enter “Drug Checking Service” in the subject line of your email.
No faxes, phone calls, or requests to meet please.
This is a bargaining unit position with CUPE Local 5399.
SRCHC welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
SRCHC is an equal opportunity employer. We would like to thank all those that apply but only those selected for an interview will be contacted.
SRCHC encourages a scent-free environment. Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.) while at the Centre.