Community Health Worker – Hepatitis C


December 6, 2021

Position Type: Full-Time, Permanent
Salary Range: $52,550 - $61,823; Includes Health Benefits AND HOOPP Pension


South Riverdale Community Health Centre is a non-profit, multi-service organization that provides primary healthcare, social and community outreach services with an emphasis on health promotion and disease prevention primarily to people of East Toronto. Our mission is to improve the lives of people that face barriers to physical, mental, spiritual and social well-being. We do so by meaningfully engaging our clients and communities, ensuring equitable access to primary health care and delivering quality care through a range of evidence informed programs, services and approaches. As a leader in community health, our locally and internationally recognized community services include cutting-edge primary health services, health promotion, harm reduction, environmental health, community food centre and population-based community programs for marginalized peoples. We value health equity and inclusion and respect in our work and in the delivery of our services.


As part of the Toronto Community Hep C Program (TCHCP), the Community Health Worker – Hepatitis C will provide direct case management supports in collaboration with interdisciplinary care teams and partner agencies (SRCHC, Sherbourne Health and Regent Park Community Health Centre)


The TCHCP provides hep C treatment and supports to people who use drugs and/or alcohol, have mental health challenges and face other barriers to accessing health care.  The aim is to improve people’s quality of life through a harm reduction lens, by reducing the barriers and stigma for people living with Hepatitis C, providing equitable access to comprehensive care and services, strengthening the capacity of people with lived experience of HCV to self-advocate, and creating a sustainable program in order to build a healthy community.


This position is expected to work onsite during the COVID-19 pandemic as required.



  • Provide comprehensive case management, outreach and support services for program clients from partner agencies
  • Active outreach to marginalized community members with HCV in order to bridge to program and treatment teams
  • Network with internal and community partners to ensure an optimal continuum of health & social services through all stages of HCV education, support, care and treatment
  • Routinely compile and enter data as per program directives and organizational requirements
  • Participate as a team member in all team functions – program planning, team meetings, inter-team meetings, and case conferences
  • Maintain and develop professional competence and learning
  • Facilitate annual peer training program
  • Support and mentor a team of workers with lived experience
  • Organize and distribute honoraria
  • Crisis management and conflict resolution
  • Community development
  • Collaborate with own team and other teams across the organization to identify and provide health education to target groups
  • Other duties as required



  • Post-secondary education from a recognized University or College or equivalent experience
  • 3 – 5 years relevant training and experience in mental health and harm reduction
  • Proven skills in group facilitation and in capacity building, peer support and training
  • Strong desire and proven ability to work effectively with people who are experiencing crises, mental health challenges, and are active drug users
  • Proficiency in the use of computer technology and various software applications
  • Strong oral and written communication skills
  • Excellent advocacy and negotiation skills
  • Demonstrated respect for diversity, equity and accessibility with the ability to work collaboratively and positively with others
  • Demonstrated ability to work independently and as a team member within a multi-disciplinary environment
  • Thorough knowledge and understanding of the local health and social service sector, government programs and current legislation that may affect clients
  • Strong commitment to health promotion, community development and adult education
  • Respects and values the diversity of communities and individuals
  • Demonstrated experience working across all genders with racialized populations, indigenous peoples, women who engage in sex work, individuals who are/have been incarcerated, people with mental health challenges, and people who have experience trauma, would be an asset
  • Facility in a second language an asset
  • Police clearance documentation will be required for employment
  • Proof of double COVID-19 vaccination status will be required for employment


The deadline for applicants is Monday, December 6, 2021 at 5:00 p.m.


Please mail in your cover letter and resume in confidence to:

The Hiring Committee


South Riverdale Community Health Centre

955 Queen Street East

Toronto, ON  M4M 3P3


Or by email to:


Please enter “CHW Hep C” in the subject line of your email.


No faxes, phone calls, or requests to meet please.


This is a bargaining unit position with CUPE Local 5399.


SRCHC welcomes applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the selection process.


SRCHC is an equal opportunity employer.  We would like to thank all those that apply but only those selected for an interview will be contacted.


SRCHC encourages a scent-free environment.  Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.) while at the Centre.