Primary Care Outreach Facilitator – Diabetes

Position Type: 

The South Riverdale Community Health Centre is a non-profit, multi-service center that provides primary health care, social and community outreach services with an emphasis on health promotion to residents of Riverdale and South East Toronto.

Reporting to the Director, Organizational Health Systems, the Outreach Facilitator works as part of a team in conjunction with TCLHIN staff to achieve the goals and objectives of the RCC and the Ontario Diabetes Strategy.  Using a health equity lens, this will include assisting in the development and implementation of short and long-term strategies to enhance diabetes services provision across the continuum of care for a diverse population, with a particular focus on primary care.  As a member of the SRCHC staff, the position will also have linkages to and supports from SRCHC.


  • Outreaches to  groups and organizations in the region (primary care physicians, Family Health Teams, Nurse-Practitioners, diabetes education programs, Community Health Centres, and other agencies) tobuild communities of practice
  • Works in a participatory manner with diverse groups (health care providers, persons with lived experience of diabetes, social service agencies) to ensure meaningful inclusion and participation in design of systemic interventions
  • Participates in SRCHC/team priority setting and needs assessments as required
  • Undertakes an outreachstrategy in  the TCLHIN, to  foster linkageof people with diabetes and their health care practitioners to diabetes programs and services
  • Participates in the  implementation of the  TCLHIN Provincial Diabetes Strategy  by providing information and reports regarding community development activities as needed to the TCLHIN Director, Chronic Disease Strategy
  • Produces health education materials as required,and  prepares and/or distributes relevant resource materials
  • Works with partners both clinical and allied health (MDs, NPs, Diabetes Educators, etc.) to create workshops/programs to teach, mentor and standardize practice across the TCLHIN
  • Works closely with Primary Care clinicians to outreach to community of  Primary Care Providers to support their capacity to work effectively with patients with Diabetes
  • Liaises with relevant agencies serving the community in order to create  and maintain contacts with individuals and networks
  • Writes reports, maintains files, and, as required, develops documentation/data bases necessary for program monitoring and evaluation
  • Maintains knowledge of changing demographics and evolving needs of those within the TCLHIN and ensures incorporation of health promotion advances into practice
  • Participates in broad-based health planning through working with associations such as Canadian Diabetes Association, the Association of Ontario Health Centres, Ontario Hospital Association to advocate for social change in the broader context
  • Reviews the Occupational Health and Safety program of the Centre and functions within the standards set out by the Occupational Health and Safety Act, 2008
  • Functions effectively within the various teams at SRCHC and works professionally, collaboratively and respectfully with all colleagues in the Centre
  • Graduate degree in health care, social sciences, adult education or related field
  • Experience with outreach initiatives and program development
  • Quality improvement and interdisciplinary team coaching
  • Experience with primary care outreach initiatives
  • Demonstrated experience in integrating initiatives across multiple sectors
  • Experience working with collaborations and networks
  • Experience in capacity building activities and initiatives
  • Excellent leadership, planning, and communication skills 
  • Knowledge of primary care issues, health care system stakeholders, and challenges with diabetes and chronic disease management
  • Solid interpersonal, organizational, critical thinking competencies
  • Demonstrated ability to work collaboratively in a team
  • Effective written and verbal communication skills, and excellent interpersonal skills
  • Proficiency in community development activities, group facilitation and outreach processes
  • Thorough knowledge of community development approaches
  • Work experience in a community-based human service organization
  • Strong commitment to diversity, equity, partnerships and advocacy with regards to service delivery and program planning
  • Maintains knowledge of current social/health determinant issues as they affect population health
  • Ability to work effectively with other health professionals
Application Deadline: 
Tue, 02/19/2013
Please Send Your Resume To: 

Please send your resume in confidence to:

The Hiring Committee

Outreach Facilitator

South Riverdale Community Health Centre

955 Queen Street East          

Toronto, ON  M4M 3P3

No faxes, e-mails, phone calls, or requests to meet please

South Riverdale Community Health Centre is an equal opportunity employer. We would like to thank all those that apply but only those selected for an interview will be contacted. “SRCHC encourages a scent-free environment.  Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc) while at the Centre.”